Route critical inquiries to experts

Channel essential questions and inquiries directly to agents to receive expert support.

Translate critical inquiries to human agents

Ensure that genuinely important questions are resolved swiftly and with expertise by directing them straight to agents.

Devise similar questions or formulations and anchor phrases that identify your query.

Edit exclusions in the web interface of your personal dashboard after adding them.

Review the comprehensive list of exclusions, add and edit them as needed, and remove outdated entries.

Test the functionality of exclusions in the web interface on the portal and consistently refine their performance.

24/7

Available

95%

Processing tickets

40%

Resolving tickets